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Privacy policy

ClickSWITCH

This Agreement sets forth the terms and conditions that apply to your access and use of Motus Bank (“motusbank”) Account Switch Software (the “Service”), as owned and operated by motusbank, on behalf of those of its direct or indirect subsidiaries and/or affiliates (collectively referred to as “Partners”). By using the Service, you agree to be bound by the terms and conditions of this Agreement and motusbank’s Privacy Policy, as they may be amended from time to time.
 

1. Accepting the Terms

By accepting this Agreement and by using the information, tools, software, features and functionality of the Service including content, updates and news releases provided by motusbank and its Partners, you agree to be bound by this Agreement as a “Member” (which means that you have registered with motusbank). The term “you”, “your” or “user” refers to you, as a Member. The term “we”, “our” or “us” refers to motusbank or our Partners.

You may not use the Service and you may not accept this Agreement if you are not of legal age to form a binding contract with motusbank. If you accept this Agreement, you represent that you have the capacity to be bound by it or if you are acting on behalf of a company or entity that you have the authority to bind such entity. Before you continue, you should print or save a local copy of this Agreement for your records.
 

2. Privacy and your Personal Information

Providing the Service to you may require that we collect financial account information, personal information, and specific depositor or pre-authorized debtor details (“Account information”). This may include:
  • Depositor or pre-authorized debtor name
  • Depositor or pre-authorized debtor address
  • Information specific to your depositor or pre-authorized debtor such as: employee number, work location, city, department, investment account number, etc.
  • Social Insurance Number
The above information will be collected, used and stored securely by our Partner, The Fusion Network, LLC, which facilitates the Service and which will process your transfer request on your behalf. A record of your request will also be collected and stored by The Fusion Network, LLC.
For information about motusbank’s data protection practices, please refer to motusbank’s Privacy Policy at: https://www.motusbank.ca/Legal-Stuff/Privacy-Security. Our Privacy Policy explains how motusbank collects and uses your personal information.
 

3. Description of the Service

The Service is a personal finance information management service that allows Members to easily move their chequing account information from one financial institution account to motusbank.

The Service is provided to you by motusbank without charge (it is free) and is meant as an aid to assist you in transferring your finances. It is neither intended nor shall it be construed as providing legal, tax or financial advice.

motusbank cannot always foresee or anticipate technical or other difficulties which may result in failure to obtain data or loss of data, personalization settings or other service interruptions. motusbank cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings. For example, when displayed through the Service, Account Information is only as fresh as the time shown, which reflects when the information is obtained from motusbank.
 

4. Your Registration Information

You agree and understand that you are responsible for maintaining the confidentiality of your password which, together with your login ID e-mail address, allows you to access the Service. That login ID and password, together with any mobile number or other contact information you provide form your “Registration Information.”

By providing us with your e-mail address, you agree to receive all required notices electronically, to that e-mail address. It is your responsibility to update or change that address, as appropriate. Notices will be provided in HTML (or, if your system does not support HTML, in plain-text) in the text of the e-mail or through a link to the appropriate page on our site, accessible through any standard, commercially available internet browser.

If you become aware of any unauthorized use of your Registration Information, you agree to notify motusbank immediately at the email address - memberservice@motusbank.ca
 

5. Your Use of the Service

Your right to access and use the Service is personal to you and is not transferable by you to any other person or entity. You are only entitled to access and use the Service for lawful purposes.

Accurate records enable motusbank to provide the Service to you. You must provide true, accurate, current and complete information about your accounts, as requested in our “add account” setup forms, and you may not misrepresent your Registration Information. In order for the Service to function effectively, you must also keep your Registration Information up to date and accurate. If you do not do this, the accuracy and effectiveness of the Service to you will be affected.

Your access and use of the Service may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair or other actions that motusbank, in its sole discretion, may elect to take.

You agree that motusbank may use your feedback, suggestions, or ideas in any way, including in future modifications of the Service, other products or services, advertising or marketing materials. You grant motusbank a perpetual, worldwide, fully transferable, sub licensable, irrevocable, fully paid-up, royalty free license to use the feedback you provide to motusbank in any way. motusbank will not sell, publish or share your feedback in a way that could identify you without your explicit permission.
 

6. Use with Your Mobile Device

Use of the Service may be available through a compatible mobile device, Internet and/or network access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider. motusbank MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: (i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; (ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND (iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.
 

7. Online and Mobile Alerts

motusbank and/or the Service may from time to time provide automatic alerts and voluntary account-related alerts.

Automatic alerts may be sent to you following certain changes made online to your account, such as a change in your Registration Information.
Voluntary account alerts may be turned on by default as part of the Service. They may then be deactivated or reactivated by you or by motusbank at your request.  We may add new alerts from time to time, or cease to provide certain alerts at any time in our sole discretion.

Electronic alerts will be sent to the email address you have provided as your primary email address for the Service. If your email address changes, you are responsible for informing us of that change. Changes to your email address will apply to all of your alerts.

Because alerts are not encrypted, we will never include your passcode. However, alerts may include your login ID and some information about your accounts. Anyone with access to your email will be able to view the content of these alerts. At any time you may disable future alerts.
 

8. Alert Disclaimer

You understand and agree that any alerts provided to you through the Service may be delayed or prevented by a variety of factors. motusbank and the Service does its best to provide alerts in a timely manner with accurate information. However, we neither guarantee the delivery nor the accuracy of the content of any alert. You also agree that motusbank and the Service shall not be liable for any delays, failure to deliver, or misdirected delivery of any alert; for any errors in the content of an alert; or for any actions taken or not taken by you or any third party in reliance on an alert.
 

9. Rights You Grant to Us

By submitting information, data, passwords, usernames, PINs, other log-in information, materials and other content to motusbank through the Service, you are licensing that content to motusbank solely for the purpose of providing the Service. motusbank may use and store the content, but only to provide the Service to you. By submitting this content to motusbank, you represent that you are entitled to submit it to motusbank for use for this purpose, without any obligation by motusbank to pay any fees or other limitations.

By using the Service, you expressly authorize motusbank to access your Account Information maintained by identified third parties, on your behalf as your agent. When you use the “Switch Assist” feature of the Service, you will be directly connected to the website for the third party you have identified. motusbank will submit information including usernames and passwords that you provide to log you into the site. You hereby authorize and permit motusbank to use and store information submitted by you to the Service (such as account passwords and user names) to accomplish the foregoing and to configure the Service so that it is compatible with the third party sites for which you submit your information. For purposes of this Agreement and solely to provide the Account Information to you as part of the Service, YOU ACKNOWLEDGE AND AGREE THAT WHEN motusbank IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD PARTY SITES, motusbank IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF THE THIRD PARTY. You understand and agree that the Service is not sponsored or endorsed by any third parties accessible through the Service.
 

10. motusbank’s Intellectual Property Rights

The contents of the Service, including its “look and feel” (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under both Canadian and other applicable copyright, trademark and other laws. The contents of the Service belong or are licensed to motusbank. motusbank grants you the right to view and use the Service subject to these terms. You may download or print a copy of information provided on the Service for your personal, internal and non-commercial use only. Any distribution, reprint or electronic reproduction of any content from the Service in whole or in part for any other purpose is expressly prohibited without our prior written consent.
 

11. Access and Interference

You agree that you will not:
  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Service or any portion of the Service, without motusbank’s express written consent, which may be withheld in motusbank’s sole discretion;
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Service, other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Service; or
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Service.

12. Disclaimer of Representations and Warranties

THE CONTENT AND ALL SERVICES AND PRODUCTS ASSOCIATED WITH THE SERVICE OR PROVIDED THROUGH THE SERVICE ARE PROVIDED TO YOU ON AN “AS-IS” AND “AS AVAILABLE” BASIS. motusbank MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE SERVICE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

motusbank MAKES NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT ON OF THE SERVICE, AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. motusbank MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE SERVICE IS FREE OF INFECTION FROM ANY VIRUSES OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, SURREPTITOUSLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION.
 

13. Not a Financial Planner, Broker or Tax Advisor

NEITHER motusbank NOR THE SERVICE IS INTENDED TO PROVIDE LEGAL, TAX OR FINANCIAL ADVICE. motusbank IS NOT A FINANCIAL PLANNER, BROKER OR TAX ADVISOR. The Service is intended only to assist you in your financial organization and decision-making and is broad in scope.
 

14. Limitations on motusbank’s Liability

motusbank SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS, YOUR USE OF THE SERVICE OR THIS AGREEMENT, EVEN IF motusbank HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, motusbank’s LIABILITY TO YOU FOR ANY CAUSE WHATEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $500.00 (FIVE HUNDRED CANADIAN DOLLARS).
 

15. Your Indemnification of motusbank

You shall defend, indemnify and hold harmless motusbank and its officers, directors, shareholders, and employees, from and against all claims and expenses, including but not limited to attorney’s fees, in whole or in part arising out of or attributable to any (i) breach of this Agreement by you and (ii) any processing of Account Information by or on behalf of motusbank in accordance with this Agreement.
 

16. Modifications

motusbank may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on the motusbank website. In addition, the Agreement will always indicate the date it was last revised. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Service after those changes are posted.
 

17. Governing Law and Forum for Disputes

This Agreement, and your relationship with motusbank under this Agreement, shall be governed by the laws of the Province of Ontario without regard to its conflict or choice of laws provisions. Any dispute with motusbank, or its officers, directors, employees, agents or affiliates, arising under or in relation to this Agreement shall be resolved exclusively through the small-claims court of Ontario, except with respect to imminent harm requiring temporary or preliminary injunctive relief in which case motusbank may seek such relief in any court with jurisdiction over the parties. You understand that, in return for agreement to this provision, motusbank is able to offer the Service at the terms designated, without charge to you, and that your assent to this provision is an indispensable consideration to this Agreement.

You also acknowledge and understand that, with respect to any dispute with motusbank, its officers, directors, employees, agents or affiliates, arising out of or relating to your use of the Service or this Agreement:
 
  • YOU ARE GIVING UP YOUR RIGHT TO HAVE A TRIAL BY JURY; and
  • YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE.

18. Miscellaneous

If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

You agree that if motusbank does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which motusbank has the benefit of under any applicable law), this will not be taken to be a formal waiver of motusbank’s rights and that those rights or remedies will still be available to motusbank.

All covenants, agreements, representations and warranties made in this Agreement shall survive your acceptance of this Agreement and the termination of this Agreement.

This Agreement represents the entire understanding and agreement between you and motusbank regarding the subject matter of the same, and supersedes all other previous agreements.