We can help
We’ve got everything you need: financial relief details, info about government programs, advice on managing your money during a crisis, and more.
Need help figuring out your money situation right now? Call us
. Helping you is our job - you’re not alone.
Get in touch
September 28, 2020 - Changes to skip-a-payment requests
The changes to our skip-a-payment program for mortgages and loans are coming to an end on September 30. After that, we are going back to our original policy - one skip-a-payment request every 12 months.
August 20, 2020 - CERB available until October 3
The federal government has extended the Canada Emergency Response Benefit to 28 weeks to continue supporting people who have lost their jobs or part of their income due to the pandemic. Learn more about CERB
May 26, 2020 - Canada Emergency Student Benefit (CESB)
The federal government recently released the CESB to give financial support to post-secondary students. Like other CRA payments, you can set up direct deposit for CESB.
May 5, 2020 - Repaying CERB
If you discover that you no longer meet the eligibility requirements for CERB, or you have applied multiple times in the same period, you need to return the payment. For details on how to repay it visit the CRA website
April 6, 2020 - Deposit CRA benefits, credits, and refunds online
Get your money faster by depositing Canada Revenue Agency (CRA) payments online instead of waiting for a cheque. Just sign in to online banking, and from the Account Summary screen, select the link that says "CRA Direct Deposit". Alternatively, you can find the option under 'Settings’ or via the "Set up a Direct Deposit" option located in the "Select an Action" menu from any Chequing or Savings account. Questions about CRA payments?
March 14, 2020 - A letter from CEO Bill Maurin
CEO Bill Maurin reached out to talk about how we are supporting our members and community during this uncertain time. Read more