Yep, we use cookies. Who doesn’t right? Still, we know having to dismiss these boxes is annoying. Sorry about that.

Privacy policy

COVID-19

Get in touch

The average call wait time for Member Services is currently less than 5 minutes. Thanks for being patient!

Latest updates from motusbank

April 6, 2020 - Deposit CRA benefits, credits, and refunds online

Get your money faster by depositing Canada Revenue Agency (CRA) payments online instead of waiting for a cheque. Just sign in to online banking, and from the Account Summary screen, select the link that says "CRA Direct Deposit". Alternatively, you can find the option under 'Settings’ or via the "Set up a Direct Deposit" option located in the "Select an Action" menu from any Chequing or Savings account. Questions about CRA payments?

March 14, 2020 - A letter from motusbank CEO Bill Maurin

CEO Bill Maurin reached out to talk about how we are supporting our members and community during this uncertain time. Read more

Ways to bank

Online banking

Keep track of your accounts and spending, pay bills, transfer funds using Interac e-Transfer and Money Mover, open new accounts, and more.

Learn more

Mobile app

Get alerts, save money with Price Drop, pay bills, transfer funds using Interac e-Transfer and Money Mover, and more.

Learn more and download

ATMs

Get free access to your money anytime, anywhere, on THE EXCHANGE Network® – one of Canada’s largest ATM networks.

Find an ATM

Member Services

Call Member Services if you need help, advice, or access to your accounts. Our experts are ready to take your calls and help you bank from wherever you are.

Call us at 1-833-696-6887

Frequently asked questions

Questions about helping members

  • Questions about mortgages

  • Questions about CRA payments

  • Questions about safety measures and fraud protection

If you have any questions, please reach out to us. You can call or email Member Services.